Refund policy
Returns
All purchases are final sale. We do not accept returns or offer refunds on any products.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Contact must be made within 72 hours of delivery with photos of the damage.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at juliasuingiu@gmail.com. Please note that returns will need to be sent to the following address:
3155 Sutton Blvd Suite 203 Saint Louis, MO 63143
If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.
You can always contact us for any exchange question at juliasuingiu@gmail.com.
All purchases are final sale. We do not accept returns or offer refunds on any products.